The Victoria Arduino Eagle One Prima PRO is the ultimate solution for businesses looking to elevate their coffee offerings with state-of-the-art, professional-grade equipment. Alongside pioneers, the Prima PRO ushers in a new frontier of professionals, providing baristas with the tools to push the boundaries of coffee innovation. Building on the legacy of the Prima range, the PRO model delivers even greater control and customisation, powered by cutting-edge technology to ensure unmatched precision in temperature, pressure, and extraction. With an intuitive app and advanced user interface, the Prima PRO allows baristas to craft consistently exceptional espresso, making it ideal for cafés, restaurants, and offices that prioritise superior coffee experiences.

A key highlight of the Prima PRO is its enhanced Pure Brew technology, a revolutionary filter coffee extraction method that eliminates the need for traditional espresso machine pressure. Combined with a patented double-layer conical filter, this feature allows for quick and easy experimentation with new coffee flavours. The Prima PRO unlocks endless possibilities for creative recipes and ingredients, catering to innovators who want to offer unique, premium drinks. To fuel this creativity, Victoria Arduino has developed a range of Pure Brew-based recipes specifically for the PRO, encouraging further exploration in coffee making.

The Prima PRO is also equipped with the advanced NEO engine, designed for peak efficiency. Its instant heating system, coupled with unique insulation, reduces heat loss and energy consumption by only heating the precise amount of water required for each extraction. This innovation ensures energy efficiency, lowering operational costs while maintaining an eco-friendly approach.

While maintaining a sleek and compact design, the Prima PRO stands out with upgraded features, making it perfect for high-end establishments. Its versatile setup allows it to operate with either mains water or an internal tank, making it adaptable to various business needs. The machine’s energy-efficient elements align with sustainability goals, enabling businesses to reduce their environmental footprint without compromising on performance.

Available in Black Matt, Shiny, White Matt, Bold Black, and Racing Red, the Prima PRO offers a range of striking colours to suit any branding or décor. Custom colours are also available with an 8-week lead time, allowing businesses to further personalise their coffee machine. For those looking to deliver an extraordinary and innovative coffee experience, the Eagle One Prima PRO delivers the perfect blend of advanced technology, sustainability, and design – setting the new standard alongside pioneers, on the new frontier of professionals.

Why Choose the Victoria Arduino Eagle One Prima PRO for Your Business?

Barista-Quality Coffee with Endless Possibilities

Deliver more than just exceptional espresso – with the Prima PRO’s advanced technology, you can explore new coffee flavours and brew with precision. The Prima PRO’s enhanced temperature and pressure control ensures every cup is crafted to perfection, encouraging customer loyalty and repeat business.

Energy Efficiency

Lower your energy costs without compromising on quality. The Prima PRO’s eco-mode and NEO engine optimises energy use, heating only the water necessary for extraction, reducing overall energy consumption and operational costs while maintaining consistent performance.

Innovative Technology

Benefit from the latest advancements in espresso machine technology:

• Touchscreen Display: Intuitive, user-friendly controls simplify operations, allowing baristas to work more efficiently and deliver consistent results.
• Pure Brew Technology: Offers a revolutionary filter-style coffee brewing method that allows baristas to create new flavour profiles and experiment with different recipes.
• NEO Engine: Provides precision temperature control with reduced energy use, thanks to its instant heating system and unique insulation.

Eco-Conscious Solutions

Support your business’s sustainability goals with an energy-efficient machine that’s built for minimal environmental impact. The Prima PRO is designed with eco-friendly materials and advanced technologies that reduce your carbon footprint while delivering top-tier coffee experiences.

For businesses focused on innovation, sustainability, and providing a premium coffee experience, the Victoria Arduino Eagle One Prima PRO is the ultimate choice. With cutting-edge technology and energy-saving features, this machine helps you craft high-quality espresso while promoting eco-conscious practices.

Flexible Purchase Options

Available to Buy or Lease—invest in your business on your terms. Whether you're a new startup or an established enterprise, we offer flexible options to suit your budget.

Take the Next Step Towards Success

Join over 500 coffee businesses that have grown with our expert guidance. Let us help you find the best coffee solutions tailored to your business needs.

Lease quotes displayed for illustrative purposes only. Lease quotes are based on weekly calculations over a 5-year lease agreement (other periods are available on request). At the end of your finance agreement a transfer of ownership fee applies (approx. £200 + VAT). Lease quotes vary depending on your circumstances. Finance agreements are arranged with a third-party finance company authorised and regulated by the Financial Conduct Authority. 3-years trading history or home-owners guarantor is usually required.

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Delivery

Orders of £40 and Over

• Standard Tracked Delivery (2–5 working days) – Free
• Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

• Standard Tracked Delivery (2–5 working days) – £3.95
• Express Tracked Delivery (1–2 working days) – £4.45

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

• Free delivery applies to Mainland UK only.
• Northern Ireland & Scottish Highlands and Islands (0.01kg – 5kg) – £5.00
• Northern Ireland & Scottish Highlands and Islands (5.01kg – 30kg) – £15.00
• Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT.

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Returns — Consumer Customers

This section applies to purchases made by individuals acting as consumers, not in the course of a business.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

• Goods that are perishable or have a short shelf life
• Customised or personalised items
• Items sealed for hygiene reasons that have been unsealed after delivery
• Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Returns — Business Customers

This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.

No Statutory Right to Cancel

The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.

Our B2B Returns Policy

Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.

In addition to the above, we will not accept any return where:

• The packaging has been opened, broken, or tampered with in any way
• The goods have been used, prepared, brewed, or consumed to any extent
• The goods are perishable or have a short shelf life (which applies to all roasted coffee)
• The goods were roasted, blended, or ground to a custom specification for that order

These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).

Faulty or Misdescribed Goods

Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:

• Reject the goods and obtain a refund, or
• Request a repair or replacement

Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.

How to Request a Return

If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.