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Elia Stainless Steel Designer Tea & Coffee Pot- 0.40L

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£22.50
Maximum quantity available reached.

A stylish coffee and tea pot designed by Nick Holland is made of 18/10 stainless steel. With heat-dissipating hollow handles and a pedestal base, this product is light in the hand and easy to use. 

A stylish coffee and tea pot designed by Nick Holland is made of 18/10 stainless steel. With heat-dissipating hollow handles and a pedestal base, this product is light in the hand and easy to use. 

The drip-free spout ensures the 'Perfect Pour' that makes this range so appealing. 

Item no. TDC-40SC

Please note: Estimated delivery time for cases 3-5 days. 

We aim to roast and dispatch your coffee the same day of your order so you can enjoy only the freshest coffee!

 

Our Services

We offer three delivery services for you to choose from: Standard, One Day and Priority. We try and clear all of our orders by 4pm each day. However, we ask you to allow an extra day for roasting before we dispatch. The exception to this is if you place a priority order before 12 noon, where we will make sure we roast and dispatch on the same day. Priority orders placed before 12 noon are forwarded in the roasting queue. We roast 6 days a week, Monday to Saturday. And we dispatch from Monday to Friday. 

Please note that all services are subject to courier circumstances. This is inevitably subject to occasional delays and errors on their part, though these are extremely rare. No courier is faultless, and there is no vendor anywhere that can guarantee absolutely certain next day delivery. We can however promise that all orders placed with priority shipping before the cut off will be shipped that day.

Please feel free to provide delivery notes for the postman or courier.

 

Standard Service

Small Parcel - 2 to 3 Day Service Partially Tracked (within the UK, prices include VAT): 

0.01 kg to 0.25 kg = £1.50 

0.26 kg to 1.0 kg = £2.40

1.1 kg to 1.9 kg = £2.99

 

Parcels - 2 to 3 Day Service Tracked (within the UK, prices include VAT):

2.0 kg to 4.0 kg = £3.99

4.1 kg to 14.0 kg = £4.99

 

Highlands, Islands & Northern Ireland - 2 to 5 Days Tracked

2.0 kg to 2.01 kg = £3.99

2.1 kg to 6.0 kg = £5.99

6.1 kg to 14.0 kg = £6.99

 

One Day Service

This service allows for one day to roast and pack, and another day for delivery.

1 Day Roast/Pack + 1 Day Delivery - Mon to Fri Tracked

0.01 kg to 0.9 kg = £3.99

1.0 kg to 2.0 kg = £4.80

2.1 kg to 6.0 kg = £5.99

6.1 kg to 20.0 kg = £6.99

Above 20.1 kg = £15.00

 

Priority Roasting Service

For this service we will roast and dispatch on the same day if the order is placed before 12 noon.

Priority Orders 1 Day Service - Mon to Fri Tracked

0.01 kg to 2.0 kg = £5.99

2.1 kg to 6.0 kg = £7.99

 

Track Your Order

All of our orders are shipped using either Whistl or UK Mail, you can use the links below to track your order: 

 

Track your Standard Service Parcel with Whistl Here

 

Track Your One Day or Priority Parcel using UK Mail Here
  

    Damaged or Incorrect Orders

    If your order is incorrect or damaged Redber Coffee will offer a replacement or a refund. If this happens please contact us so we can resolve the issue as soon as we can. Please ensure you inspect any goods prior to signing for delivery. Any visible damage whatsoever should be noted and the delivery signed for as damaged. If inspection is not possible please ensure you sign for goods ‘unexamined’ allowing us to lodge claims with our delivery partners. We advise sending a photo of damaged goods. This will enable us to deal with your issue quickly. Damaged or defective goods should be reported to us with 24 hours of receiving the delivery. 

    Right To Cancel

    You have the right to cancel your order within 14 days from receipt of the goods. You will incur the carriage charge for return of the goods. Please note that refunds are subject to the provided goods being in perfect condition, unused and complete in their unopened original packaging. Please allow 14 working days for this process. Delivery charges cannot be refunded. To return any items, please e-mail us at info@redber.co.uk or call us on 01483 80 85 80. Please use your order number as a reference, this can be found in both your email order confirmation and the invoice we pack with your goods. The items should then be returned by an agreed delivery method.

    Refunds

    We will endeavour to deal with any refunds in a prompt manner. We will issue refunds to the debit/credit card used to place the order.

    If you are local, you can Collect from us in Guildford free of charge

    You are welcome to collect your coffee from us at the roastery rather than us posting it to you. Just contact us by either email or on the phone and we will help.

    We have hundreds of happy local customers who collect; it's a good way to save on postage costs, and you get to see the roastery roasting away!

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