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Surprise Me! Coffee Subscription - Decaf Coffee

Redber Coffee  |  SKU: SUB-SUMEDE-BE250
£7.75
Grind
Weight

Delivery and Returns

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Orders of £40 and Over

  • Standard Tracked Delivery (2–3 working days) – Free
  • Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

  • Standard Tracked Delivery (2–5 working days) – £3.95
  • Express Tracked Delivery (1–2 working days) – £4.45 

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg) -  £5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg) - £15.00 
  • Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel’s progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Description

Live on the edge with our decaf coffee subscription. Enjoy a little surprise each time your parcel arrives — a new decaf selection chosen from our range of six decaffeinated coffees, each available in three roasting profiles.

With our pay-monthly subscription, you have full control and flexibility. You can edit your plan, skip shipments or cancel whenever you need to.

For every delivery, we’ll choose a different decaf coffee for you to enjoy. Your coffee is freshly roasted to order, packed and dispatched on the same day, so it reaches you at its best just days after roasting. Simply complete your order and we’ll take care of the rest.

Reviews (12)

Customer Reviews

Based on 12 reviews
75%
(9)
17%
(2)
8%
(1)
0%
(0)
0%
(0)
K
Karl S. (United Kingdom)
Mix up

Subscription saved by Ros. After being a subscription customer for a good while and only ever taken their ground option. I was definitely surprised to receive beans! Didn't even send me a complementary grinder to go with them. Mentioned this mishap to a lady on the phone informed me to send a pic of the beans and she would replace them with ground. By a goodwill gesture I could keep the beans? But would not be getting a goodwill grinder
Erh so what is point of keeping the beans? Not sure about it being goodwill but got replacement as ground in a few days. Still no grinder though Iol.

M
Marc G.
Decaf is good

I have had to change to decaf for medical reasons and after a lifetime of drinking only caffeinated coffee, it came as a shock as to how bad it really was and how poor the choice was. After three months of trial and error, I landed on Redber. Expecting the same disappointment, I was pleasantly surprised that the three different bags were palatable. It's still not the same but once I get the all clear later this year, I hope to try Redber's proper "stuff".

M
Marc G.
Decaff doesn't have to be de-taste

most of my decaffeinated experiences have been relatively disastrous. Expensive coffee that tastes like brackish water or some that tastes of nothing remotely coffee at all. On a few occasions I have been surprised but in the main not. I have to drink decaff now for medical reasons - although the doctor says "none at all" I am negotiating like some crack addict! However, of the three bags so far, this one (Colombian) was the best. Columbian coffee is slightly sweeter than its other South American counterparts and this bag was really quite right. It hit the spot as did the Mexican. That's the yin and the yang of having a randomised subscription - you like it you move on / you don't like it you move on. Looking forward to what comes next!

G
Graham C.
Fabulous Coffe Club

Great coffees in bean form delivered to your door...what more could you ask for Excellent decaff bean program too which I can vouch for, and have always had an interesting, varied and flavourful coffee to drink. Delicious and highly recommended!

P
Penny R.
Good coffee, good delivery service. Great idea for a gift

Very easy to order and makes a very acceptable gift

Storage

Store in a dark cool place.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Klarna
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

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