Why Choose Rex-Royal for Your Business
Swiss Engineering Excellence 🇨🇭
Professional-Grade Performance
Designed for Offices & Hospitality
Intelligent Cleaning & Flexible Configuration
Why Choose Redber as Your Rex-Royal Partner
Coffee Solutions for Offices & Hospitality
Whether you manage a boutique hotel, a busy café, or a modern office, Redber and Rex-Royal provide a tailored, end-to-end coffee solution — covering everything from expert advice and equipment installation to fresh bean supply and ongoing service.
Discover Your Ideal Coffee Solution
Start with a free consultation to assess your business needs — from daily cup volume to preferred drink types and budget.
We’ll help you identify the best Rex-Royal model and configuration for your space.
Customise & Configure Your Machine
Choose your ideal setup — bean hoppers, milk systems, payment modules, or telemetry.
Every Rex-Royal machine can be tailored to match your operational flow and customer experience.
Professional Installation & Training
Our certified engineers install and calibrate your coffee machine on-site, ensuring peak performance from day one.
Staff receive hands-on training for operation, cleaning, and maintenance.
Fresh Coffee & Ongoing Support
Enjoy freshly roasted coffee beans from our Surrey roastery, delivered nationwide.
Our service team provides regular maintenance, repairs, and supply management for complete peace of mind.
FAQs – Rex-Royal Commercial Coffee Machines
Buying & Leasing Options
Can I lease a Rex-Royal coffee machine for my office?
Can I lease a Rex-Royal coffee machine for my office?
Yes — Redber offers flexible lease options from 12 to 60 months, including installation, training, and nationwide servicing.
Can I buy or lease a Rex-Royal coffee machine through Redber?
Can I buy or lease a Rex-Royal coffee machine through Redber?
Yes. As an authorised Rex-Royal distributor in the UK, Redber offers both purchase and leasing options. Lease terms typically range from 12 to 60 months and include installation, training, and maintenance. Leasing allows you to spread costs, preserve cash flow, and upgrade easily at the end of the term.
What information do I need to get a lease quote?
What information do I need to get a lease quote?
Simply tell us your business type, number of employees, and estimated daily coffee consumption. Our team will calculate a tailored lease quote instantly, including delivery, setup, and servicing.
Are leasing plans tax-deductible?
Are leasing plans tax-deductible?
Yes. Leasing a commercial coffee machine is often 100% tax-deductible as an operational expense for UK businesses, helping to reduce upfront costs while maintaining cash flexibility.
Can I upgrade my Rex-Royal machine during my lease?
Can I upgrade my Rex-Royal machine during my lease?
Absolutely. Most agreements allow for upgrades if your business grows or your coffee requirements change — ensuring your equipment scales with your operations.
What’s included with purchase or lease?
What’s included with purchase or lease?
Every purchase or lease through Redber includes:
✅ Initial water filter replacements to protect your machine and ensure excellent water quality
🔧 Three months of labour coverage by Redber engineers, added to the standard manufacturer warranty
📦 Delivery, setup support, and professional advice
☕ Access to Redber’s full range of coffee beans, syrups, and consumables
This added coverage provides peace of mind and ongoing support during your first months of operation.
Installation, Training & Maintenance
Is installation included when I purchase or lease a Rex-Royal coffee machine?
Is installation included when I purchase or lease a Rex-Royal coffee machine?
Installation is carried out by Redber’s certified engineers and is billed separately. Our team will deliver, set up, calibrate, and test your machine on-site to ensure it performs perfectly from day one. Every installation includes a full handover and comprehensive staff training session so your team can confidently operate and maintain the equipment.
How long does installation take?
How long does installation take?
Most installations are completed within half a day, depending on your site’s water and power setup. Redber engineers coordinate to ensure minimal disruption to your operations.
Do you provide training for my staff?
Do you provide training for my staff?
Yes. Our engineers train your team to operate, clean, and maintain the machine, ensuring consistent coffee quality and long-term reliability.
How often should the machine be serviced?
How often should the machine be serviced?
Preventative maintenance is recommended every 6–12 months, depending on usage. Routine servicing ensures your coffee machine stays in peak condition and reduces the risk of breakdowns.
What happens if my machine breaks down?
What happens if my machine breaks down?
Redber provides nationwide servicing and repairs, with fast response times and genuine Rex-Royal parts. Most issues are resolved on the first visit by our expert technicians.
Cleaning, Hygiene & Performance
Are Rex-Royal machines self-cleaning?
Are Rex-Royal machines self-cleaning?
Yes. All models feature fully automated cleaning and rinsing programmes, helping you maintain hygiene and consistent quality with minimal effort.
Do I need special cleaning products?
Do I need special cleaning products?
We recommend Rex-Royal-approved cleaning tablets and milk-line cleaners, available directly from Redber. Using authorised cleaning products helps protect your investment and maintain warranty coverage.
How long do the cleaning cycles take?
How long do the cleaning cycles take?
Quick rinse cycles take approximately 2–3 minutes, while full cleaning programmes typically take 10–15 minutes, depending on the model.
Can the machine clean automatically overnight?
Can the machine clean automatically overnight?
Yes. You can schedule cleaning cycles to run automatically outside business hours, ensuring the machine is ready for use each morning.
Business Applications & Customisation
How many drinks can Rex-Royal machines produce per day?
How many drinks can Rex-Royal machines produce per day?
Depending on the model, between 100 and 300 drinks daily — perfect for medium to high-volume environments.
Which Rex-Royal model suits my business best?
Which Rex-Royal model suits my business best?
- S2: Compact and ideal for smaller offices (up to 50 employees).
- S300: Perfect for medium-volume businesses such as hotels and staff canteens.
- S500: Built for high-traffic environments like restaurants, self-service areas, and hospitality venues.
Our experts can help you choose the right model for your daily coffee demand.
Can Rex-Royal machines accept payments from customers?
Can Rex-Royal machines accept payments from customers?
Yes. They can be fitted with contactless payment systems or telemetry modules, ideal for self-service setups or hospitality environments.
Do Rex-Royal machines come with water filtration?
Do Rex-Royal machines come with water filtration?
Yes. Every machine can be fitted with a professional water filtration system to prevent limescale and optimise taste.
Can the machines connect to Wi-Fi or telemetry systems?
Can the machines connect to Wi-Fi or telemetry systems?
Yes. Selected Rex-Royal models feature smart telemetry connectivity, allowing you to monitor usage, maintenance alerts, and drink statistics remotely.
Coffee, Consumables & Sustainability
What coffee beans work best with Rex-Royal machines?
What coffee beans work best with Rex-Royal machines?
We recommend Redber’s freshly roasted espresso blends, roasted in small batches in Surrey for optimal extraction and crema. Our blends are designed specifically for bean-to-cup systems.
Do you supply other products like syrups and accessories?
Do you supply other products like syrups and accessories?
Yes. Redber offers a complete range of Monin syrups, teas, hot chocolate, mugs, cups, and brewing accessories, making us your one-stop Coffee Department Store.
Are Rex-Royal machines energy efficient?
Are Rex-Royal machines energy efficient?
Yes. Rex-Royal machines are designed with energy-saving modes and low-consumption components, helping your business reduce costs and environmental impact.
Can Redber provide recyclable or compostable cups?
Can Redber provide recyclable or compostable cups?
Yes. We supply a variety of eco-friendly cups and lids, perfect for offices and cafés aiming to reduce waste.
Warranty, Support & Coverage
What warranty comes with my Rex-Royal coffee machine?
What warranty comes with my Rex-Royal coffee machine?
All new machines include a 12-month manufacturer’s warranty, plus three additional months of labour coverage by Redber engineers. This ensures your equipment is fully supported from installation onwards.
Do you provide nationwide servicing?
Do you provide nationwide servicing?
Yes. Redber’s network of qualified engineers offers UK-wide coverage, with quick response times across England, Scotland, and Wales.
How can I contact Redber’s commercial support team?
How can I contact Redber’s commercial support team?
You can reach us by phone or via our online form. Our team is available to help with quotes, support, and maintenance requests.
Do you offer emergency repair callouts?
Do you offer emergency repair callouts?
Yes. Priority service clients benefit from 24–48-hour emergency response, ensuring your business experiences minimal downtime.
