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A coffee gift box is a lovely place to start. It gives them a selection of coffees to try and the chance to discover a new favourite. Check each box’s description for the coffees included and available grind options.

Choose whole beans if they have a coffee grinder or a bean-to-cup machine. Otherwise, select the grind that matches their brewing equipment, such as cafetière, filter or espresso. If you’re unsure, tell us how they make their coffee and we’ll help.

Yes, we roast your coffee to order. If you’re buying ahead for Christmas, keep the bags sealed in a cool, dry place away from heat and sunlight. Once opened, keep the coffee in an airtight container to help preserve its flavour.

Yes. Our digital gift vouchers are available in £10, £25, £50 and £100 and are delivered by email. They let someone choose their own coffee, equipment or accessories, and you can include a personal message. Vouchers cannot be used for recurring subscription orders.

Yes. A pre-paid coffee subscription gives them freshly roasted coffee to look forward to after Christmas, with one upfront payment and no ongoing charges. It’s a thoughtful choice for someone who enjoys discovering different coffees.

Yes. Our range includes freshly roasted decaf coffees and decaf coffee subscriptions. A bag of decaf paired with a favourite mug makes a thoughtful Christmas gift for someone who prefers to cut back on caffeine.

There’s plenty to choose from, including hot chocolate, tea, mugs, chocolates, biscuits and shortbread. Pair their favourite drink with a new mug for a simple gift they can enjoy throughout the winter.

Planning a thank-you for your team or customers? Get in touch with your budget, quantities and preferred delivery date so we can discuss the options. For larger orders, we recommend enquiring early.

For mainland UK Christmas delivery, our recommended last ordering dates are [date and time] for Standard Delivery and [date and time] for Express Delivery. We recommend ordering earlier where possible to give your gifts plenty of time to arrive.

Standard Delivery usually takes 2–5 working days. However, please allow an extra 1-2 working days for processing during the busy christmas period. Delivery times are estimates.

Yes. Standard Delivery is free on eligible mainland UK orders of £40 or more. Additional charges apply to Northern Ireland, the Scottish Highlands and islands. See our delivery information for full details.

Yes. Place your order online and choose click & collect from our Guildford roastery. Please wait until you receive confirmation that your order is ready before visiting, and check our festive collection hours before setting off.

Provide an answer to the question here, with as much detail as possible to help your customers.

Please contact us with your order number before returning it. Our Christmas returns arrangements are [insert confirmed returns window and any exclusions]. You can find further information on our Delivery & Returns page.

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging. 

If a gift isn’t quite right, please contact us with your order number before returning it. Our Christmas returns arrangements are [insert confirmed returns window and any exclusions]. You can find further information on our Delivery & Returns page.

Please email contact@redber.co.uk as soon as possible, including your order number, a short description of the problem and any helpful photographs. We’ll help you with the next steps.

Our festive opening hours are [insert Christmas and New Year opening dates and times]. Please check these before travelling to collect an order or calling our team.