Fellow Carter 16oz Move Mug - Really Red

The Fellow Carter 16oz Move Mug in Really Red is a premium travel mug designed to make great coffee taste just as it should while you are on the move. With its bold red finish, slim commuter-friendly shape, leak-proof twist lid, snap-in splash guard and ceramic-coated interior, it keeps drinks secure, pure-tasting and easy to enjoy anywhere. Its double-wall vacuum insulation keeps coffee hot for up to 12 hours or cold drinks chilled for up to 24 hours, making it ideal for commuting, travel, workdays and everyday adventures.

Key Features

• True Taste Ceramic Coating: The ceramic-coated interior helps preserve the flavour of your coffee without lingering odours, oils or metallic notes.
• Double-Wall Vacuum Insulation: Keeps drinks hot for up to 12 hours and cold for up to 24 hours, making it suitable for coffee, tea, iced coffee and cold drinks.
• Leak-Proof Twist Lid: Designed to help prevent spills in bags, backpacks and during daily travel when properly secured.
• Snap-In Splash Guard: Helps reduce splashes while drinking on the move, making it ideal for commuting, walking or travelling.
• Slim Travel-Friendly Design: Fits comfortably in the hand, bag and most standard cup holders for easy everyday carrying.
• Aroma-Enhancing Mouth Design: Created to feel more like drinking from a mug, allowing you to enjoy the full aroma and flavour of your drink.
• Bold Really Red Finish: A vibrant colour choice that adds personality to your coffee routine while maintaining Fellow’s sleek, modern design.
• Durable Materials: Made from 18/8 stainless steel with BPA-free plastic, a steel lid and a ceramic interior coating for reliable everyday use.
• Great for Coffee on the Go: Perfect for home-brewed coffee, office drinks, commuting, travel and outdoor use.

Product Specifications

• Product Type: Insulated travel mug
• Brand: Fellow
• Model: Carter Move Mug
• Capacity: 16oz / 473ml
• Colour: Really Red
• Height: 19cm
• Width: 7.7cm
• Materials: 18/8 stainless steel, BPA-free plastic, steel lid and ceramic interior coating
• Heat Retention: Up to 12 hours
• Cold Retention: Up to 24 hours
• Lid Type: Leak-proof twist lid
• Splash Guard: Snap-in splash guard included
• Brewer Compatibility: Fits most standard coffee drippers
• Not Compatible With: AeroPress® Coffee Maker or Prismo AeroPress® Attachment

Frequently Asked Questions

• What size is the Fellow Carter Move Mug?
  This version has a 16oz / 473ml capacity, making it ideal for a generous coffee, tea or cold drink on the go.
• Does the Carter Move Mug keep drinks hot?
  Yes, the double-wall vacuum insulation keeps drinks hot for up to 12 hours.
• Can it keep drinks cold?
  Yes, it keeps cold drinks chilled for up to 24 hours, making it suitable for iced coffee, cold brew and water.
• Is the Fellow Carter Move Mug leak-proof?
  Yes, the twist lid is designed to be leak-proof when properly closed, making it suitable for bags and travel.
• What does the splash guard do?
  The snap-in splash guard helps reduce splashes while drinking on the move, especially when commuting or walking.
• Does the ceramic coating affect the taste?
  The True Taste ceramic coating is designed to preserve the flavour of your drink without metallic notes, lingering odours or oils.
• Does it fit in car cup holders?
  The slim Carter Move design is made to fit most standard cup holders.
• Can I brew directly into the mug?
  Yes, it fits most standard coffee drippers, making it convenient for brewing directly into the mug.
• Is it compatible with AeroPress?
  No, this mug is not compatible with the AeroPress® Coffee Maker or Prismo AeroPress® Attachment.
• Is the Really Red version suitable as a gift?
  Yes, the bold colour, premium finish and practical insulated design make it a great gift for coffee lovers and commuters.

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Delivery

Orders of £40 and Over

• Standard Tracked Delivery (2–5 working days) – Free
• Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

• Standard Tracked Delivery (2–5 working days) – £3.95
• Express Tracked Delivery (1–2 working days) – £4.45

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

• Free delivery applies to Mainland UK only.
• Northern Ireland & Scottish Highlands and Islands (0.01kg – 5kg) – £5.00
• Northern Ireland & Scottish Highlands and Islands (5.01kg – 30kg) – £15.00
• Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT.

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Returns — Consumer Customers

This section applies to purchases made by individuals acting as consumers, not in the course of a business.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

• Goods that are perishable or have a short shelf life
• Customised or personalised items
• Items sealed for hygiene reasons that have been unsealed after delivery
• Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Returns — Business Customers

This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.

No Statutory Right to Cancel

The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.

Our B2B Returns Policy

Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.

In addition to the above, we will not accept any return where:

• The packaging has been opened, broken, or tampered with in any way
• The goods have been used, prepared, brewed, or consumed to any extent
• The goods are perishable or have a short shelf life (which applies to all roasted coffee)
• The goods were roasted, blended, or ground to a custom specification for that order

These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).

Faulty or Misdescribed Goods

Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:

• Reject the goods and obtain a refund, or
• Request a repair or replacement

Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.

How to Request a Return

If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.