Frank Green The Essentials Ceramic Cup Gift Set Small - Cloud
Frank Green The Essentials Ceramic Cup Gift Set Small - Cloud is backordered and will ship as soon as it is back in stock.
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Delivery and Returns
Delivery and Returns
Delivery Update 06/08/25 – Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00. All our orders are dispatched within 24 to 48 hours. Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service.
Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months.
You can find the latest updates from Royal Mail here.
Thank you for your understanding and patience.
At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.
We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.
Free UK Mainland Delivery on Orders Over £40
- Standard Tracked Delivery (2–5 working days) – Free
- Express Tracked Delivery (1–2 working days) – £5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)
For Orders Under £40
- Standard Tracked Delivery (2–5 working days) – £3.95
- Express Tracked Delivery (1–2 working days) – £4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)
Delivery Exceptions
- Free delivery applies to Mainland UK only.
- Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): £5.00
- Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): £15.00
- Delivery to PO Boxes & BFPO is not available.
- All delivery charges include VAT.
For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.
Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.
You may include delivery instructions when placing your order to help ensure a smoother delivery process.
Track Your Order
Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:
International Delivery
For information about delivery outside the UK, please click here.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.
We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.
To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.
Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.
To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.
To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).
Exemptions from the Right to CancelThe right to cancel does not apply to:
- Goods that are perishable or have a short shelf life
- Customised or personalised items
- Items sealed for hygiene reasons that have been unsealed after delivery
- Services that have already been completed
As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.
Refunds
Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.
Frank Green The Essentials Ceramic Cup Gift Set Small - Cloud
Description
Description
Give the gift of sustainability and timeless design with the Frank Green The Essentials Ceramic Cup Gift Set Small – Cloud. This elegant and practical set includes a 10oz ceramic reusable cup with a Push Button Lid and a 20oz ceramic reusable bottle with a Straw Lid—perfect for coffee, water, or your favourite drinks on the move. With triple-wall insulation, a pure ceramic lining, and a sleek Cloud White finish, each piece delivers exceptional temperature control and flavour. Beautifully presented and made to last, it’s an ideal gift for loved ones—or a stylish treat for yourself.
Key Features
- Complete Two-Piece Set: Includes 1 x 10oz reusable ceramic cup and 1 x 20oz reusable ceramic bottle—your daily beverage essentials covered.
- Ceramic Lining for Pure Taste: Enjoy your drinks without metallic aftertaste—just clean, fresh flavour every time.
- Triple-Wall Vacuum Insulation: Maintains your drink’s ideal temperature and keeps the exterior cool and dry.
- Spill-Resistant Lids: Push Button Lid and Straw Lid are both designed for convenience and peace of mind while on the go.
- Durable & Long-Lasting: Built from high-quality stainless steel and BPA-free components, ideal for everyday use.
- Award-Winning Design: A sleek, minimalist style in a calming Cloud White—making sustainability look and feel beautiful.
- Eco-Conscious Choice: A smart alternative to single-use plastic bottles and coffee cups, helping reduce environmental impact.
Product Specifications
- Set Includes: 1 x 10oz (0.29L) ceramic reusable cup, 1 x 20oz (0.6L) ceramic reusable bottle
- Dimensions: Cup – 13.4cm (H) x 7.4cm (W); Bottle – 22cm (H) x 7.4cm (W)
- Material: Stainless steel base with ceramic lining; BPA-free Tritan and TPE lids
- Lid Types: Push Button Lid (cup) & Straw Lid (bottle)
- Insulation: Triple-wall, vacuum-insulated
- Colour: Cloud White
- Microwave Safe: No
- Dishwasher Safe: Lid only – hand wash base to maintain finish and lining
Care Instructions
- Lids: Dishwasher safe
- Bases: Hand wash only to preserve the ceramic lining and coating
- Not suitable for microwave use
Buying Information
Product No.: E24S22C10-10
Reviews (0)
Reviews (0)
Delivery & Returns
Delivery & Returns
Delivery Update 06/08/25 – Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00. All our orders are dispatched within 24 to 48 hours. Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service.
Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months.
You can find the latest updates from Royal Mail here.
Thank you for your understanding and patience.
At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.
We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.
Free UK Mainland Delivery on Orders Over £40
- Standard Tracked Delivery (2–5 working days) – Free
- Express Tracked Delivery (1–2 working days) – £5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)
For Orders Under £40
- Standard Tracked Delivery (2–5 working days) – £3.95
- Express Tracked Delivery (1–2 working days) – £4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)
Delivery Exceptions
- Free delivery applies to Mainland UK only.
- Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): £5.00
- Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): £15.00
- Delivery to PO Boxes & BFPO is not available.
- All delivery charges include VAT.
For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.
Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.
You may include delivery instructions when placing your order to help ensure a smoother delivery process.
Track Your Order
Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:
International Delivery
For information about delivery outside the UK, please click here.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.
We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.
To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.
Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.
To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.
To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).
Exemptions from the Right to CancelThe right to cancel does not apply to:
- Goods that are perishable or have a short shelf life
- Customised or personalised items
- Items sealed for hygiene reasons that have been unsealed after delivery
- Services that have already been completed
As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.
Refunds
Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
