Kinto MUI Mug 260ml - Sand Beige

The Kinto MUI Mug 260ml in Sand Beige is a beautifully understated porcelain mug designed for relaxed coffee moments, tea breaks and everyday use. Made in Japan, its soft neutral glaze, balanced thickness and gently curved form create a comfortable drinking experience, while the natural variations in colour and texture give each piece its own unique character.

Key Features

• Elegant Sand Beige Finish: The warm, neutral tone brings a calm and natural look to your table setting, pairing beautifully with both modern and rustic kitchenware.
• Made from Porcelain: Crafted from durable porcelain for everyday use, with a refined feel that is ideal for coffee, tea and other hot drinks.
• Comfortable Drinking Experience: The balanced thickness and gentle curve of the rim make the mug pleasant on the mouth, enhancing your daily coffee ritual.
• Easy-to-Hold Handle: The handle is designed to fit naturally in the hand, offering a secure and comfortable grip.
• Microwave Safe: Suitable for reheating drinks in the microwave. Do not overheat or heat the mug without liquid inside.
• Dishwasher Safe: Easy to clean after use, making it practical for everyday kitchens, cafés and dining spaces.
• Unique Glaze Character: Each mug may vary slightly in colour, tone, texture, size and weight due to the glazing and firing process, including the distinctive Japanese yo-hen glaze effect.

Product Specifications

• Capacity: 260ml
• Dimensions: Diameter 85mm x Height 85mm x Width 110mm
• Weight: Approximately 275g
• Material: Porcelain
• Microwave Safe: Yes
• Dishwasher Safe: Yes
• Country of Manufacture: Japan
• Care Instructions: Wash with care and avoid abrasive cleansers or steel wool.
• Important Note: Due to the nature of ceramic production, glazing and firing, each piece may vary slightly in colour, texture, size and weight.

Frequently Asked Questions

Is the Kinto MUI Mug dishwasher safe?
Yes, the Kinto MUI Mug is dishwasher safe, making it easy to clean after everyday use.

Can this mug be used in the microwave?
Yes, the mug is microwave safe. Do not overheat it or heat it in the microwave without liquid inside.

What is the mug made from?
The Kinto MUI Mug is made from porcelain, offering a durable yet refined finish for daily coffee and tea drinking.

Is every mug exactly the same?
No, each mug may have slight variations in colour, glaze, texture, size and weight due to the natural characteristics of porcelain, glazing and firing.

What does yo-hen mean?
Yo-hen refers to a unique glaze effect that can appear during firing, creating subtle colour transformation or a scorched-like texture on the ceramic surface.

Is this mug a good size for coffee?
Yes, the 260ml capacity, balanced thickness and comfortable handle make it ideal for coffee, tea and everyday hot drinks.

Buying Information

Product Number: 21178

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Delivery

Orders of £40 and Over

• Standard Tracked Delivery (2–5 working days) – Free
• Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

• Standard Tracked Delivery (2–5 working days) – £3.95
• Express Tracked Delivery (1–2 working days) – £4.45

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

• Free delivery applies to Mainland UK only.
• Northern Ireland & Scottish Highlands and Islands (0.01kg – 5kg) – £5.00
• Northern Ireland & Scottish Highlands and Islands (5.01kg – 30kg) – £15.00
• Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT.

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Returns — Consumer Customers

This section applies to purchases made by individuals acting as consumers, not in the course of a business.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

• Goods that are perishable or have a short shelf life
• Customised or personalised items
• Items sealed for hygiene reasons that have been unsealed after delivery
• Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Returns — Business Customers

This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.

No Statutory Right to Cancel

The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.

Our B2B Returns Policy

Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.

In addition to the above, we will not accept any return where:

• The packaging has been opened, broken, or tampered with in any way
• The goods have been used, prepared, brewed, or consumed to any extent
• The goods are perishable or have a short shelf life (which applies to all roasted coffee)
• The goods were roasted, blended, or ground to a custom specification for that order

These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).

Faulty or Misdescribed Goods

Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:

• Reject the goods and obtain a refund, or
• Request a repair or replacement

Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.

How to Request a Return

If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.