KeepCup Helix Traveller Stainless Steel Reusable Coffee Cup M 12oz - Salt
KeepCup Helix Traveller Stainless Steel Reusable Coffee Cup M 12oz - Salt is backordered and will ship as soon as it is back in stock.
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Description
Description
Discover sustainable style and practicality with the KeepCup Helix Traveller in Salt. This 12oz reusable coffee cup combines eco-conscious design with ultimate convenience, featuring a screw-fit, leakproof sipper lid for easy transport. Made for life on the go, this travel mug keeps your beverage at the perfect temperature with double-wall vacuum insulation and a durable stainless steel body. Designed for daily commutes, travels, or leisurely weekends, the Helix Traveller is a game-changer for eco-minded coffee lovers.
Key Features
- Double-Wall Vacuum Insulation: Maintains hot or cold temperatures, ensuring your drink stays enjoyable to the last sip.
- Premium 18/8 Stainless Steel: Electropolished for a clean, pure taste with no flavour taint or metallic notes.
- Leakproof Screw-Fit Lid: Secure sipper lid prevents spills, making it safe to carry in your bag.
- Eco-Friendly Impact: Offset single-use waste after just 66 uses, making it a responsible, sustainable choice.
- Non-Toxic & BPA-Free: Safe materials guarantee a pure taste without any leaching or taint.
- Compact & Portable: Fits in most car cup holders with a drafted design for a smooth pour.
Specifications & Care
- Capacity: 12oz (355ml)
- Height: 114 mm with lid, 104 mm without lid
- Diameter: Base 64 mm, widest point 84 mm
- Materials: 18/8 vacuum-insulated stainless steel, PP alloy sipper lid, silicone gasket
- Care Instructions: Handwash recommended for lasting finish. If the lid feels stiff initially, fill with boiling water and let it cool, or run through the dishwasher a few times for easier turning.
Buying Information
- Product No.: STCSAL12
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Delivery & Returns
Delivery & Returns
We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.
At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.
Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.
Orders of £40 and Over
- Standard Tracked Delivery (2–3 working days) – Free
- Express Tracked Delivery (1–2 working days) – £3.00
For Orders Under £40
- Standard Tracked Delivery (2–5 working days) – £3.95
- Express Tracked Delivery (1–2 working days) – £4.45
Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.
Delivery Exceptions
- Free delivery applies to Mainland UK only.
- Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg) - £5.00
- Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg) - £15.00
- Delivery to PO Boxes & BFPO is not available.
All delivery charges include VAT
For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.
Track Your Order
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel’s progress using the tracking link provided in your dispatch confirmation.
Please allow a short period after dispatch for tracking information to become active.
If you have not received your tracking email, please check your junk or spam folder before contacting us.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.
We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.
To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.
Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.
To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.
To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).
Exemptions from the Right to CancelThe right to cancel does not apply to:
- Goods that are perishable or have a short shelf life
- Customised or personalised items
- Items sealed for hygiene reasons that have been unsealed after delivery
- Services that have already been completed
As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.
Refunds
Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.
Payment & Security
Payment methods
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.
