Subscribe & Save 10% on Your First Coffee Order

De'Longhi Primadonna Soul Automatic Coffee Machine - Stainless Steel/Silver

DeLonghi  |  SKU: PRO-DQYNQU-01U
£1,379.99

Delivery and Returns

Delivery Update 06/08/25 – Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00.  All our orders are dispatched within 24 to 48 hours.  Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service. 

Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months. 

You can find the latest updates from Royal Mail here.
Thank you for your understanding and patience.

 


At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.

We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.

Free UK Mainland Delivery on Orders Over £40

  • Standard Tracked Delivery (2–5 working days) – Free
  • Express Tracked Delivery (1–2 working days) – £5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)

For Orders Under £40

  • Standard Tracked Delivery (2–5 working days) – £3.95
  • Express Tracked Delivery (1–2 working days) – £4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): £5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): £15.00 
  • Delivery to PO Boxes & BFPO is not available.
  • All delivery charges include VAT.

For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.

Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.

You may include delivery instructions when placing your order to help ensure a smoother delivery process.

Track Your Order

Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:

International Delivery

For information about delivery outside the UK, please click here.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Description

Discover the true aroma of your favourite coffee beans with the De'Longhi PrimaDonna Soul. This advanced coffee machine, featuring the innovative Bean Adapt Technology, automatically adjusts the grinding size and brewing parameters to perfectly extract the unique flavours of your chosen beans. 

Key Features

  • Bean Adapt Technology: Automatically adapts grinding size and brewing settings to each coffee bean type, ensuring optimal extraction and full flavour.
  • 18 Coffee and Milk-Based Beverages: Choose from a wide variety of drinks at the touch of a button, including espressos, cappuccinos, lattes, and more.
  • Dual Espresso Brewing: Brew two espresso cups simultaneously, perfect for sharing or enjoying a double shot.
  • LatteCrema System: Delivers creamy, dense, long-lasting milk foam at the perfect temperature. Features an auto-clean milk carafe for added convenience.
  • Customisable Recipes and User Profiles: Create, save, and personalise coffee recipes and manage them easily via the Coffee Link App.
  • Stylish Design with Touch Display: Silver finish with black details, complemented by a 4.3-inch full touch TFT display for an intuitive user experience.

Technical Specifications

  • Colour: Stainless Steel/Silver
  • Dimensions (W x D x H): 262 mm x 485 mm x 390 mm
  • Weight: 13 kg
  • Max Cup Height: 140 mm
  • Pump Pressure: 19 Bar
  • Bean Container Capacity: 500 g
  • Water Tank Capacity: 2.2 Litres
  • Grounds Container Capacity: 14 servings
  • Energy Class: A
  • Input Power: 1450 W
  • Voltage/Frequency: 220-240V / 50-60Hz
  • Microwave Safe: No
  • Dishwasher Safe: No

Why Choose the De'Longhi PrimaDonna Soul?

The De'Longhi PrimaDonna Soul is ideal for coffee lovers who appreciate variety, precision, and customisation. Its Bean Adapt Technology takes the guesswork out of brewing, allowing you to enjoy the best possible flavour from each type of bean. The LatteCrema System ensures perfect milk foam every time, while the Coffee Link App allows you to personalise and manage your coffee experience with ease.

What’s in the Box

  • De'Longhi PrimaDonna Soul Coffee Machine - Stainless Steel/Silver
  • Auto-Clean Milk Carafe
  • Water Filter
  • Coffee Scoop
  • Instruction Manual
  • Cleaning Kit

Free Delivery & Extras

Purchase the De'Longhi PrimaDonna Soul and enjoy free delivery* directly to your door. We also offer a range of De'Longhi cleaning products, and freshly roasted coffee to keep your machine in perfect condition and enhance your coffee experience.

Buying Information

  • Product Code: ECAM610.75.MB
  • Warranty: 1 Year

Reviews (0)

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

Delivery & Returns

Delivery Update 06/08/25 – Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00.  All our orders are dispatched within 24 to 48 hours.  Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service. 

Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months. 

You can find the latest updates from Royal Mail here.
Thank you for your understanding and patience.

 


At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.

We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.

Free UK Mainland Delivery on Orders Over £40

  • Standard Tracked Delivery (2–5 working days) – Free
  • Express Tracked Delivery (1–2 working days) – £5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)

For Orders Under £40

  • Standard Tracked Delivery (2–5 working days) – £3.95
  • Express Tracked Delivery (1–2 working days) – £4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): £5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): £15.00 
  • Delivery to PO Boxes & BFPO is not available.
  • All delivery charges include VAT.

For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.

Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.

You may include delivery instructions when placing your order to help ensure a smoother delivery process.

Track Your Order

Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:

International Delivery

For information about delivery outside the UK, please click here.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.