PAPUA NEW GUINEA KENTA - Green Coffee Beans

Papua New Guinea Kenta Green Coffee Beans provide a unique opportunity for home roasters to explore the distinct and diverse flavours of the Eastern Highlands. Known for its clean, consistent cup with a smooth body and a pleasant aftertaste, these beans offer a great base for experimenting with different roast profiles. 

Origin and Growing Conditions

Grown in the Eastern Highlands of Papua New Guinea, particularly around the town of Goroka, these beans are cultivated at altitudes of approximately 1,600 meters above sea level. The region's high altitude, combined with its rich volcanic soil, abundant rainfall, and cool climate, provides ideal conditions for producing high-quality Arabica coffee. Unlike other coffee-growing regions, Papua New Guinea's coffee is often grown in small, family-owned "coffee gardens," allowing for more care and attention in cultivation.

Processing Method and Quality Control

These green beans are processed using the washed method. After the cherries are handpicked by local farmers, they are pulped on the same day and fermented in cement vats for 36 hours. Following fermentation, the beans are washed with fresh mountain water from the Tua River. The beans are then sun-dried for 7-12 days, which gives them a distinctive bluish colour that indicates their high quality. 

Potential Flavour Notes and Characteristics

When roasted, Papua New Guinea Kenta beans are known for their smooth body and balanced flavour profile. Expect notes of berry, cedar, malt, and tea-like qualities, creating a complex and layered coffee experience. The cup is clean with a bright and moderate acidity, complemented by a pleasant and consistent aftertaste. These beans are versatile and can be roasted to various levels, from light to dark, allowing home roasters to explore different flavour profiles.

Papua New Guinea Kenta Green Beans

• Origin: Papua New Guinea, Goroka, Eastern Highlands
• Altitude: 1,600 m above sea level
• Variety: Arabica
• Processing Method: Washed, sun-dried
• Flavour Profile: Berry, cedar, malt, tea-like notes
• Body: Smooth, medium to full
• Acidity: Clean, moderate

Benefits of Home Coffee Roasting

Roasting your own coffee at home allows for complete control over the roast profile, ensuring the freshest cup possible. With Papua New Guinea Kenta Green Beans, you have the flexibility to explore a wide range of roast levels, from light to dark, each highlighting different aspects of the beans' natural flavour profile.

Important Disclaimer

These are green, unroasted coffee beans and are not suitable for direct grinding or coffee-making. They must be roasted first before they can be brewed and enjoyed as coffee.

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Delivery

Orders of £40 and Over

• Standard Tracked Delivery (2–5 working days) – Free
• Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

• Standard Tracked Delivery (2–5 working days) – £3.95
• Express Tracked Delivery (1–2 working days) – £4.45

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

• Free delivery applies to Mainland UK only.
• Northern Ireland & Scottish Highlands and Islands (0.01kg – 5kg) – £5.00
• Northern Ireland & Scottish Highlands and Islands (5.01kg – 30kg) – £15.00
• Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT.

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Returns — Consumer Customers

This section applies to purchases made by individuals acting as consumers, not in the course of a business.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

• Goods that are perishable or have a short shelf life
• Customised or personalised items
• Items sealed for hygiene reasons that have been unsealed after delivery
• Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Returns — Business Customers

This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.

No Statutory Right to Cancel

The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.

Our B2B Returns Policy

Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.

In addition to the above, we will not accept any return where:

• The packaging has been opened, broken, or tampered with in any way
• The goods have been used, prepared, brewed, or consumed to any extent
• The goods are perishable or have a short shelf life (which applies to all roasted coffee)
• The goods were roasted, blended, or ground to a custom specification for that order

These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).

Faulty or Misdescribed Goods

Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:

• Reject the goods and obtain a refund, or
• Request a repair or replacement

Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.

How to Request a Return

If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.