ROK Presso Smartshot Manual Espresso Maker - Black

Experience barista-quality coffee without the fuss using the ROK Presso Smartshot Manual Espresso Maker in sleek black. Whether you prefer espresso-fine or cafetière-coarse grounds, this innovative machine eliminates the need for precise grinding or tamping. With a simple press of the lever arms, you can enjoy a full range of coffee beverages – from rich espresso shots to refreshing iced lattes – all while being eco-friendly and free from capsules.

Key Features

• Manual Espresso Brewing: Achieve professional espresso results by manually controlling the brewing process with ease.
• Award-Winning Design: 20 years in the making, this machine is recognised for its simplicity and quality, delivering café-level coffee in the comfort of your home.
• Eco-Friendly: No need for pods or capsules – use your favourite coffee grounds and reduce waste while enjoying superior taste.
• Versatile Coffee Options: Perfect for espresso shots, iced lattes, or even creative espresso cocktails like martinis.
• Compact and Portable: The lightweight and compact design makes it easy to store or take with you for coffee on the go.

Technical Specifications

• Dimensions (H x W x D): 35 cm x 22 cm x 16 cm
• Weight: 1.87 kg
• Warranty: 2 years

Why Choose the ROK Presso Smartshot?

The ROK Presso Smartshot is ideal for coffee enthusiasts who value both flavour and sustainability. Whether you’re making espresso at home or taking it on the road, this manual espresso maker offers a premium experience without the environmental impact of capsules.

What’s in the Box

• ROK Presso Smartshot Manual Espresso Maker - Black
• Portafilter
• Coffee scoop
• User manual

Free Delivery & Extras

Purchase the ROK Presso Smartshot and enjoy free delivery right to your door. Pair it with freshly roasted coffee and accessories to enhance your coffee-making experience, all available from our shop.

Frequently Asked Questions

• Do I need to be a trained barista to use the ROK Presso Smartshot? No, the ROK Presso Smartshot is designed to make manual espresso more approachable. It helps reduce the need for precise grinding and tamping, making it suitable for beginners as well as experienced coffee lovers.
• What grind size should I use with the ROK Presso Smartshot? The Smartshot is designed to work with a wider range of coffee grounds, from espresso-fine to cafetière-coarse. This gives you more flexibility than many traditional espresso machines.
• Does the ROK Presso Smartshot need electricity? No, this is a fully manual espresso maker. Simply add ground coffee and hot water, then press the lever arms to extract your coffee.
• Can I use coffee pods or capsules with this machine? No, the ROK Presso Smartshot is designed for ground coffee only. This makes it a more eco-friendly choice for anyone looking to reduce capsule waste.
• How much pressure does the ROK Presso Smartshot produce? The extraction pressure can vary depending on the amount and fineness of the coffee grounds, but it is designed to produce approximately 6 to 10 bar of pressure for rich, espresso-style coffee.
• Can I make lattes and iced coffees with the ROK Presso Smartshot? Yes, the Smartshot can be used to make espresso-style shots for lattes, iced lattes, long coffees and coffee cocktails. Please note that it does not include a built-in milk frother.
• Is the ROK Presso Smartshot good for travel? Yes, its compact, lightweight and non-electric design makes it ideal for home kitchens, offices, weekends away, camping trips and coffee on the go.
• How do I get the best coffee from the ROK Presso Smartshot? For best results, use fresh ground coffee, pre-heat the portafilter with hot water, and experiment with coffee quantity and grind size until you find your preferred flavour.
• Is the ROK Presso Smartshot easy to clean? Yes, the simple manual design makes everyday cleaning straightforward. Rinse the portafilter after use and use suitable coffee cleaning products regularly to help maintain performance.
• What warranty is included with the ROK Presso Smartshot? The ROK Presso Smartshot Manual Espresso Maker includes a 2-year warranty for added peace of mind.

Buying Information

• Product No.: 5060309231210
• Warranty: 2 years

We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.

At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.

Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.

Delivery

Orders of £40 and Over

• Standard Tracked Delivery (2–5 working days) – Free
• Express Tracked Delivery (1–2 working days) – £3.00

For Orders Under £40

• Standard Tracked Delivery (2–5 working days) – £3.95
• Express Tracked Delivery (1–2 working days) – £4.45

Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.

Delivery Exceptions

• Free delivery applies to Mainland UK only.
• Northern Ireland & Scottish Highlands and Islands (0.01kg – 5kg) – £5.00
• Northern Ireland & Scottish Highlands and Islands (5.01kg – 30kg) – £15.00
• Delivery to PO Boxes & BFPO is not available.

All delivery charges include VAT.

For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.

Track Your Order

Once your order has been dispatched, you will receive a confirmation email with your tracking details.

We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.

Please allow a short period after dispatch for tracking information to become active.

If you have not received your tracking email, please check your junk or spam folder before contacting us.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Returns — Consumer Customers

This section applies to purchases made by individuals acting as consumers, not in the course of a business.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

• Goods that are perishable or have a short shelf life
• Customised or personalised items
• Items sealed for hygiene reasons that have been unsealed after delivery
• Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Returns — Business Customers

This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.

No Statutory Right to Cancel

The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.

Our B2B Returns Policy

Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.

In addition to the above, we will not accept any return where:

• The packaging has been opened, broken, or tampered with in any way
• The goods have been used, prepared, brewed, or consumed to any extent
• The goods are perishable or have a short shelf life (which applies to all roasted coffee)
• The goods were roasted, blended, or ground to a custom specification for that order

These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).

Faulty or Misdescribed Goods

Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:

• Reject the goods and obtain a refund, or
• Request a repair or replacement

Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.

How to Request a Return

If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.