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BRAZIL SANTOS Natural 17/18 - Green Coffee Beans - 250g is backordered and will ship as soon as it is back in stock.
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We are currently in the process of moving from Royal Mail to Amazon Shipping as our delivery partner. During this changeover, you may receive tracking notifications from Amazon Shipping.
At Redber, all coffee is roasted to order to ensure maximum freshness. Each bag is labelled with your unique order number. We aim to roast and dispatch orders on the same day they are placed.
Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday. We aim to process all orders by 4:00pm; however, during particularly busy periods, please allow an additional working day in case of a roasting backlog.
Orders of £40 and Over
For Orders Under £40
Please note: next-day delivery cannot be guaranteed, as all coffee is roasted to order.
Delivery Exceptions
All delivery charges include VAT.
For orders exceeding 100kg, please contact us for a quotation. If an order is unusually large or heavy, additional delivery charges may apply. Where applicable, we will contact you to confirm any additional costs prior to dispatch.
Once your order has been dispatched, you will receive a confirmation email with your tracking details.
We work with Amazon Shipping, Royal Mail, DPD and DHL. Depending on the service used, tracking updates may be provided by email and, in some cases, by SMS. You can follow your parcel's progress using the tracking link provided in your dispatch confirmation.
Please allow a short period after dispatch for tracking information to become active.
If you have not received your tracking email, please check your junk or spam folder before contacting us.
If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.
We recommend inspecting your goods before signing for them. If this isn't possible, please sign as 'unexamined'. Any visible damage should be reported to the delivery driver at the time of delivery.
To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.
This section applies to purchases made by individuals acting as consumers, not in the course of a business.
Right to Cancel
Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.
To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.
To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).
Exemptions from the Right to Cancel
The right to cancel does not apply to:
As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.
This section applies to all purchases made by businesses, sole traders, partnerships, limited companies, or any buyer purchasing in the course of a trade or business.
No Statutory Right to Cancel
The Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015 do not apply to business-to-business (B2B) transactions. Business customers do not benefit from a statutory 14-day cooling-off period or any equivalent right to cancel simply because they have changed their mind.
Our B2B Returns Policy
Redber does not accept returns from business customers unless a return has been expressly agreed in writing by Redber prior to the goods being returned.
In addition to the above, we will not accept any return where:
These conditions apply regardless of the reason for the return request, except where the goods are confirmed to be faulty or not as described (see below).
Faulty or Misdescribed Goods
Nothing in this policy limits or excludes Redber's obligations under the Sale of Goods Act 1979. If goods supplied to a business customer are of unsatisfactory quality, not fit for purpose, or materially not as described, the business customer retains the right to:
Any such claim must be notified to us in writing within a reasonable time of delivery, and we reserve the right to inspect the goods before agreeing a remedy. Photographs of any defect should be provided at the point of notification.
How to Request a Return
If you believe your order qualifies for a return under the limited circumstances set out above, please contact us in writing at contact@redber.co.uk before returning any goods, quoting your order number. Goods returned without prior written authorisation will not be accepted and may be returned to sender at the business customer's expense.
Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.
BRAZIL SANTOS Natural 17/18 - Green Coffee Beans
Brazil Santos Natural 17/18 Green Coffee Beans are celebrated for their smooth, balanced profile with a naturally sweet and nutty character. Sourced from the renowned Santos region, these beans are grown at altitudes of 600 to 1,200 meters and are processed using the natural method, preserving their unique flavour qualities. This coffee is an excellent choice for those who enjoy classic, versatile Brazilian beans.
The natural process involves drying the beans with the fruit intact, enhancing their natural sweetness and creating a fuller body. Rigorous quality control measures ensure the beans meet the 17/18 screen size standard, which guarantees consistency in roasting and flavour.
These green beans, when roasted, reveal flavours of sweet chocolate, toasted nuts, and subtle spice, combined with a smooth body and mild acidity. They are versatile enough to suit various roast levels.
Roasting these beans at home allows you to tailor the roast to highlight either their sweet and nutty brightness at lighter levels or the deeper chocolate notes at darker roasts, ensuring a fresh, personalized coffee experience.
These are green, unroasted coffee beans and are not suitable for direct grinding or coffee-making. They must be roasted first before they can be brewed and enjoyed as coffee.
Store in a dark cool place.
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Brazil Santos Natural 17/18 Green Coffee Beans are celebrated for their smooth, balanced profile with a naturally sweet and nutty character. Sourced from the renowned Santos region, these beans are grown at altitudes of 600 to 1,200 meters and are processed using the natural method, preserving their unique flavour qualities. This coffee is an excellent choice for those who enjoy classic, versatile Brazilian beans.
The natural process involves drying the beans with the fruit intact, enhancing their natural sweetness and creating a fuller body. Rigorous quality control measures ensure the beans meet the 17/18 screen size standard, which guarantees consistency in roasting and flavour.
These green beans, when roasted, reveal flavours of sweet chocolate, toasted nuts, and subtle spice, combined with a smooth body and mild acidity. They are versatile enough to suit various roast levels.
Roasting these beans at home allows you to tailor the roast to highlight either their sweet and nutty brightness at lighter levels or the deeper chocolate notes at darker roasts, ensuring a fresh, personalized coffee experience.
These are green, unroasted coffee beans and are not suitable for direct grinding or coffee-making. They must be roasted first before they can be brewed and enjoyed as coffee.
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