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Bravilor Bonamat HWA 12

Bravilor Bonamat  |  SKU: PRO-IFELVI-DRO
ยฃ534.16 ยฃ606.00

Delivery and Returns

Delivery Update 06/08/25 โ€“ Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00.ย  All our orders are dispatched within 24 to 48 hours.ย  Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service.ย 

Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months.ย 

You can find the latest updates from Royal Mailย here.
Thank you for your understanding and patience.

ย 


At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.

We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.

Free UK Mainland Delivery on Orders Over ยฃ40

  • Standard Tracked Delivery (2โ€“5 working days) โ€“ Free
  • Express Tracked Delivery (1โ€“2 working days) โ€“ ยฃ5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)

For Orders Under ยฃ40

  • Standard Tracked Delivery (2โ€“5 working days) โ€“ ยฃ3.95
  • Express Tracked Delivery (1โ€“2 working days) โ€“ ยฃ4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): ยฃ5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): ยฃ15.00ย 
  • Delivery to PO Boxes & BFPO is not available.
  • All delivery charges include VAT.

For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.

Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.

You may include delivery instructions when placing your order to help ensure a smoother delivery process.

Track Your Order

Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:

International Delivery

For information about delivery outside the UK, please click here.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as โ€˜unexaminedโ€™. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order withinย 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Description

Bravilor Bonamat HWA 12 Hot Water Dispenser

The Bravilor Bonamat HWA 12 is a high-capacity hot water dispenser designed for professional catering environments, including hotels, cafes, and event venues. With its 12-litre tank and rapid heating capabilities, the HWA 12 ensures a continuous and reliable supply of hot water, making it ideal for serving tea, instant drinks, and other beverages.

Built for durability and ease of use, this efficient machine features intuitive controls, precise temperature regulation, and a robust stainless steel construction, ensuring consistent performance in demanding professional settings.

Key Features
  • High Capacity: Features a 12-litre tank, providing ample hot water for busy catering operations.
  • Quick Heating: Rapidly heats water to the desired temperature, ensuring minimal wait times.
  • Precise Temperature Control: Adjustable thermostat maintains water at the optimal temperature for various beverages.
  • User-Friendly Operation: Simple controls and a clear water level indicator make the HWA 12 easy to operate and monitor.
  • Durable Construction: Made with high-quality stainless steel for long-lasting reliability and easy maintenance.
  • Energy-Efficient: Optimized design reduces energy consumption while maintaining top performance.
  • Plumbed Water Connection: Connects directly to the water mains for a continuous water supply, eliminating manual refilling.
  • Compact Design: Space-saving design integrates seamlessly into professional kitchens and catering setups.
Technical Specifications
  • Capacity: 12 litres
  • Power Requirements: 2.6 kW, 230V, single-phase
  • Water Connection: Required (plumbed)
  • Dimensions: 385 mm (W) x 440 mm (D) x 655 mm (H)
  • Weight: 10.2 kg

Why Choose the Bravilor Bonamat HWA 12?

The Bravilor Bonamat HWA 12 is the ideal hot water dispenser for businesses that need a reliable, high-capacity solution for their hot beverage needs. Its large tank, quick heating capabilities, and user-friendly features make it a valuable addition to any professional catering environment. With its robust construction and energy-efficient operation, the HWA 12 delivers consistent performance and convenience every time.

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Delivery & Returns

Delivery Update 06/08/25 โ€“ Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00.ย  All our orders are dispatched within 24 to 48 hours.ย  Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service.ย 

Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months.ย 

You can find the latest updates from Royal Mailย here.
Thank you for your understanding and patience.

ย 


At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.

We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.

Free UK Mainland Delivery on Orders Over ยฃ40

  • Standard Tracked Delivery (2โ€“5 working days) โ€“ Free
  • Express Tracked Delivery (1โ€“2 working days) โ€“ ยฃ5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)

For Orders Under ยฃ40

  • Standard Tracked Delivery (2โ€“5 working days) โ€“ ยฃ3.95
  • Express Tracked Delivery (1โ€“2 working days) โ€“ ยฃ4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): ยฃ5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): ยฃ15.00ย 
  • Delivery to PO Boxes & BFPO is not available.
  • All delivery charges include VAT.

For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.

Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.

You may include delivery instructions when placing your order to help ensure a smoother delivery process.

Track Your Order

Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:

International Delivery

For information about delivery outside the UK, please click here.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as โ€˜unexaminedโ€™. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order withinย 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.