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Coffetek NEO Q Coffee machine and water fountain

Lease from £109.61 p/w
  • Free Delivery
  • Free Coffee Tasting Included
  • Premium Freshly Roasted Coffees
  • Quality Machines at Great Prices
  • Flexible Payment Solutions
  • End-to-End Coffee Solutions
  • Expert Servicing & Repair

Description

Lease from
£109.61
per week
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Elevate Your Beverage and Water Service with the Neo Q

The Neo Q is the ultimate solution for businesses seeking to provide premium coffee, fresh-brewed tea, and filtered water in one sleek, compact machine. Designed with sustainability and efficiency in mind, the Neo Q is perfect for workplaces, gyms, leisure centers, and other high-traffic environments. Its advanced features and versatile design deliver quality beverages while encouraging eco-friendly practices.

Innovative Technology for Quality Drinks and Water

The Neo Q combines freshly ground coffee, expertly brewed tea, and cold filtered water in one unit. Its advanced filtration system eliminates impurities, providing tasteless, odorless, and purified water. Optional ultraviolet light filtration ensures bacteria-free water, making it safer and healthier for consumers. For those seeking chilled water, the machine’s chiller option delivers instant cold water for maximum convenience.

Premium Coffee and Tea Options

Thanks to its double bean hopper, the Neo Q offers a variety of freshly ground specialty coffees, from rich espressos to creamy lattes, satisfying even the most discerning coffee drinkers. It also provides a wide range of hot drink recipes, including teas, hot chocolates, and flavored beverages, ensuring something for everyone.

Sustainable Design for a Greener Future

Neo Q promotes sustainability by encouraging the use of reusable cups and bottles, reducing reliance on single-use plastics, and minimizing CO2 impact. The I-Detect cup recognition system automatically detects user cups, discouraging disposable options and ensuring a more eco-friendly approach.

Distinct Design and Versatility

With its adaptable design, the Neo Q can be easily updated by replacing the front panel, making it simple and cost-effective to refresh its appearance to suit your branding. Its intuitive touchscreen interface ensures seamless navigation, guiding users through drink selection and customization while simplifying maintenance for operators.

Maximize Profitability and Efficiency

By combining coffee, tea, and water services in a single machine, the Neo Q minimizes equipment investment and optimizes space. Its high-capacity output, customizable drink recipes, and energy-efficient operation ensure reduced costs and increased user satisfaction.

Why Choose the Neo Q for Your Business?

High-Quality Beverages and Water: Bean-to-cup coffee, freshly brewed tea, and purified water in one machine.
Sustainability: Encourages reusable cups and bottles, reducing plastic waste and CO2 impact.
Versatility: Customizable front panels and a wide range of beverage options to meet diverse needs.
Efficiency: Compact design reduces equipment investment while maximizing output.

Take the Next Step

Upgrade your beverage service with the Neo Q. Combining premium drinks, fresh water, and sustainable practices, the Neo Q is a smart choice for any business looking to enhance customer experience and reduce its environmental footprint. Contact us today to learn more or discuss flexible purchase options!

 

Lease quotes displayed for illustrative purposes only. Lease quotes are based on weekly calculations over a 5-year lease agreement (other periods are available on request). At the end of your finance agreement a transfer of ownership fee applies (approx. £200 + VAT). Lease quotes vary depending on your circumstances. Finance agreements are arranged with a third-party finance company authorised and regulated by the Financial Conduct Authority. 3-years trading history or home-owners guarantor is usually required.

Key Features

The Neo Q Espresso, Fresh Brew Tea, and Water Fountain is a versatile beverage solution designed to deliver high-quality drinks and promote sustainability. Its key features include:

  • Integrated Beverage and Water Dispensing: Combines espresso-based drinks, fresh brew tea, and chilled, filtered water in a single machine, optimizing space and convenience.
  • Freshly Ground Coffee Beans: Equipped with a double bean hopper, allowing the use of various coffee beans to cater to diverse tastes, ensuring exceptional coffee service.
  • Cold Filtered Water: Features a filtration system that removes impurities, providing tasteless and odorless water. An optional ultraviolet light filtration and purification kit helps eliminate bacteria, offering a pure and safe water service.
  • Sustainable Design: Encourages the use of reusable bottles and cups, reducing single-use plastic consumption and minimizing CO₂ impact.
  • User-Friendly Interface: Incorporates a large touchscreen display for intuitive drink selection and customization, enhancing the user experience.
  • Customizable Aesthetics: Offers a versatile design with easily replaceable front panels, allowing for quick updates to match different environments or branding needs.
  • High Capacity: Designed to handle high-demand environments with a capacity of up to 1,500 cups, reducing the need for frequent refills and maintenance.

These features make the Neo Q an ideal choice for workplaces, leisure centres, gyms, and other establishments seeking a comprehensive and sustainable beverage solution.

Specifications

Specifications – Neo Q Espresso, Fresh Brew Tea, and Water Fountain

  • Dimensions (H x W x D): 1830mm x 698mm x 710mm
  • Weight: Approximately 140kg
  • Capacity:

Espresso: Bean-to-cup brewing for up to 500 cups per day

Fresh Brew Tea: High-capacity tea brewing system

Water Fountain: Integrated chilled and filtered water dispensing

  • Drink Options:

Espresso-based drinks: Americano, cappuccino, latte, etc.

Fresh brew tea

Chilled water

  • Interface:

Intuitive touchscreen for easy drink selection and customization

Customizable display graphics for branding

  • Energy Efficiency:

A+ energy rating

Energy-saving mode with programmable settings

  • Power Requirements:

230V / 50Hz / 13A

  • Additional Features:

Cup-detection technology for precise dispensing

Built-in waste bin and drip tray

LED backlighting for enhanced aesthetics and visibility

Delivery & Returns

Delivery Update 06/08/25 – Royal Mail 48
Many Royal Mail 48 deliveries are delayed in certain areas due Royal Mail scanning issues and staff shortages. The Royal Mail tracking simply says 'We are expecting it'. This is not correct. Royal Mail collects from Redber daily at 16h00.  All our orders are dispatched within 24 to 48 hours.  Please allow a little extra time for your order to arrive. If your parcel is urgent we suggest you use the 24 hour service. 

Due to the poor services our customers are receiving from Royal Mail we will be reviewing the companies we use for delivery in the coming months. 

You can find the latest updates from Royal Mail here.
Thank you for your understanding and patience.

 


At Redber, we roast all our coffee to order to ensure maximum freshness. We aim to roast and dispatch your coffee on the same day your order is placed. Roasting takes place six days a week, Monday to Saturday, with dispatches occurring Monday to Friday.

We do our best to process and dispatch all orders by 4:00pm daily. However, during busy periods, please allow an additional working day as a contingency in case of a roasting backlog.

Free UK Mainland Delivery on Orders Over £40

  • Standard Tracked Delivery (2–5 working days) – Free
  • Express Tracked Delivery (1–2 working days) – £5.00 (Please note: delivery services do not guarantee next-day delivery with roasted-to-order coffee)

For Orders Under £40

  • Standard Tracked Delivery (2–5 working days) – £3.95
  • Express Tracked Delivery (1–2 working days) – £4.95 (Next-day delivery is not guaranteed with roasted-to-order coffee.)

Delivery Exceptions

  • Free delivery applies to Mainland UK only.
  • Northern Ireland & Scottish Highlands and Islands (0.01kg - 5kg): £5.00
  • Northern Ireland & Scottish Highlands and Islands (5.01kg - 30kg): £15.00 
  • Delivery to PO Boxes & BFPO is not available.
  • All delivery charges include VAT.

For orders exceeding 100kg, please contact us directly for a quote. If your order is unusually large or heavy, additional delivery charges may apply. In such cases, we will contact you before dispatch.

Delivery times are estimates and can be affected by external factors beyond our control. While we work with reliable partners like Royal Mail and DPD, no courier can guarantee next-day delivery with complete certainty.

You may include delivery instructions when placing your order to help ensure a smoother delivery process.

Track Your Order

Orders are dispatched via Royal Mail or DPD. Use the links below to track your parcel:

International Delivery

For information about delivery outside the UK, please click here.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours of receipt. We will offer a replacement or a refund where appropriate.

We recommend inspecting your goods before signing for them. If this isn't possible, please sign as ‘unexamined’. Any visible damage should be reported to the delivery driver at the time of delivery.

To help us resolve the issue quickly, please include photographs of the damaged goods when you get in touch.

Right to Cancel

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods. You will be responsible for the return shipping costs.

To be eligible for a refund, items must be returned unused, in perfect condition, and in their original, unopened packaging. Delivery charges are non-refundable. Please allow up to 14 working days for the return and refund process.

To initiate a return, please contact us at contact@redber.co.uk or call 01483 80 85 80, quoting your order number (found in your order confirmation email and packing slip).

Exemptions from the Right to Cancel

The right to cancel does not apply to:

  • Goods that are perishable or have a short shelf life
  • Customised or personalised items
  • Items sealed for hygiene reasons that have been unsealed after delivery
  • Services that have already been completed

As all our coffee is roasted to order and customised for your chosen brew method, some products may not be eligible for cancellation. This does not affect your statutory rights if a product is faulty or not as described.

Refunds

Refunds will be issued to the original payment method used. We aim to process all refunds promptly and efficiently.

Payment & Security

Payment methods

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Google Pay
  • Maestro
  • Mastercard
  • PayPal
  • Shop Pay
  • Union Pay
  • Visa

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.

Why Choose Redber

  • Expertise & Proven Success

    With over a decade of experience, Redber Coffee has helped over 1000 UK businesses grow their coffee ventures. We offer end-to-end commercial coffee solutions, ensuring a stress-free experience and confidence in your investment. Our dedicated team guides you in selecting the perfect coffee machines and freshly roasted coffees, providing flexible payment options and competitive pricing. Enjoy a complimentary tasting experience to choose your perfect coffee. We're with you every step of the way to ensure your business thrives.

  • High-Quality Machines at Competitive Prices

    Experience the convenience of freshly brewed coffee, tea or hot chocolate with our premium commercial coffee machines from top brands. Each machine comes with comprehensive support including expert technical assistance, servicing, installation and training ensuring uninterrupted service and the highest quality standards for your business. We cater to businesses of all sizes, offering professional coffee machines to buy, rent or lease. Our flexible payment solutions suit a diverse range of clients.

  • Freshly Roasted Coffee & Client-Oriented Solutions

    Redber offers the finest freshly roasted Arabica coffee, including award-winning blends, exquisite single-origin, and speciality coffees all at competitive prices. Our wide range of national and international clients includes esteemed companies such as Bang & Olufsen, King Street Capital, WebBeds, Yorktel, BW: Workplace Experts, The County Club, Gauthier Soho, Cold Stone Creamery, L3Harris, and William Dyer Delicatessen.

    Along with exceptional products, we offer training, servicing, and repair options to ensure long-term value and support for your coffee business.

Helpful, knowledgeable staff with quick delivery

Anthony B

Salsbury

Having wasted countless money on lesser machines, I bought this machine for our office. Definitely worth the investment. Easy to use, easy clean, what's not to love

Ken M

Leeds

Fast despatch, good communication and free samples of their coffee. What's not to like

Peter D

Bristol

We have been using Redber for years now and their coffee is delicious. 

Will Gill

Coffee Culture

Friendly telephone advice. Fast and efficient delivery of an easy to use coffee machine. Thank you

Sally M

London

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